When Your Ride-or-Die Becomes Your Biggest Headache: Moderating Friends Who Cross the Line
Every forum mod eventually faces the moment they've been dreading: the person causing problems isn't a stranger — it's someone they genuinely care about. Enforcing rules fairly when friendship is on the line is one of the hardest things you'll do as a community manager. Here's how real mods have navigated it without losing their minds or their relationships.